Springhill Care Group shines with Platinum award

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Springhill Care Group has been awarded the prestigious Platinum award from Investors in People – the highest accolade that can be achieved through the scheme held by only two per cent of all organisations which have been assessed.

Assessors highlighted the ‘high performing’ Springhill Care Group for how it has further strengthened its organisation since it was awarded a Gold standard three years ago to join only two per cent of IIP accredited clients to achieve Platinum.

The IIP report said: “Evidence was presented of significant development in its approach to innovation and continuous improvement. The working environment developed as a result of the effective leadership approach has been fundamental to the creating of a high-performance organisational culture.

“Both managers and staff across all three nursing and care homes within Springhill Care Group described how they experience very effective leadership through a very inclusive and collaborative leadership style. People described how everything they do and the way they do things is driven by the company values. This starts with values-based recruitment.”

Built on the three pillars of leading, supporting and improving, the IIP framework sets out what it takes to deliver a people management system that enables organisations to succeed by realising the potential of their people.

Donna Briggs, managing director of Springhill Care Group, said: “This is great news for all staff because they help to make us the organisation we are. I’d like to thank our staff team for creating the culture of excellence we have which ultimately ensures that the quality of care for our residents is second-to-none.”

Chris Jones, Director of Operations at Investors In People, said: “Platinum is our highest award and recognises high performance achieved through integrated people practices. Springhill Care Group first achieved Investors in People in 1995 and since then we have seen the group go from strength to strength.”

As part of the IIP online assessment process, the care group exceeded both the IIP average and care sector benchmarks with an organisational benchmark score of 799 out of 900 where care sector average is 765 and overall IIP average is 724.

Assessors added that on-site evidence presented was found to fully validate the online results of the IIP survey amongst all staff and was “a very strong performance against an internationally recognised business transformation framework.

The assessors cited examples such as the Admiral Nursing Programme offering guidance in dementia care and programmes developed in the Assistant Nursing Practitioner and Teaching Homes programmes.


Baking a tasty treat

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Recently a group of Riversway residents got together to bake a lovely lemon and orange drizzle cake.


Everyone who took part had a specific job to do and played an important part in producing the tasty treat. This included measuring out ingredients and mixing.


Afterwards we all sat down and enjoyed a piece of the creation.


To view lots more photos on our Facebook age click HERE


Trip to the museum  

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A recent trip saw a group from Riversway Nursing Home head to Bristol Museum and Art Gallery.


Our residents had so much fun, enjoying seeing the exhibits including impressive paintings.


We also made time for a hot drink and plenty of cakes. Monica, Leone and Pamela said that they'd had a wonderful time.


Jacqueline’s washing line wish

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A member of the local community helped one of our residents’ wish come true recently.


Jacqueline had taken part in The Bristol Wishing Washing Line project, which sees residents of care homes hang their wishes on a special line in a local supermarket.


People in the community can read the wishes and help to make them come true.


Jacqueline’s wish was to go out to a café, and local resident Simon, who works as a health and safety manager for Co-Op, decided to come and make it happen.


Simon offered us a treat of cake and tea, and on the way back met up with Emma who was visiting Riversway with a box for everyone to add their wishes into.


Some of these wishes will be for use within Riversway, and some will be added to the Wishing Washing Lines in the community.


Dance therapy

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We all enjoyed taking part in a recent Dance Therapy session here at Riversway.


Lottie came to visit and helped us to dance and sing along, learning new routines and enjoying the gentle exercise with balloons.


It was great to watch Lottie dance to some classical music too.



To view more photographs on our Facebook page click HERE


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Contact Us

Contact : General Manager - Jan Wilkins

Riversway Nursing Home
Crews Hole Road, St. George
Bristol, BS5 8GG

Tel: 01179 555758
Fax: 01179 540145
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Call Us: 01179 555758


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