Our dedicated, highly skilled staff provide a wide range of high quality person-centred services for adults and older people with a wide range of needs including:
• Nursing care for people with a range of physical needs
• Including younger people and those with dementia
• Respite care
• Acclaimed dementia services and end of life care.
Our aim is to provide the people we care for and support with a positive and personalised lifestyle. Offering you choices and the ability to maintain control of your life is central to the services we offer at Riversway.
We pride ourselves on going the extra mile for the people we care for and support. In addition to an excellent team of nurses and support workers, we have a dedicated and committed team of housekeeping, catering, activities and administration staff, all of whom provide an essential role in making your life at Birch Green as comfortable and positive as possible.
Activities are key to life for our residents and our dedicated lifestyle team runs a packed programme from visits to museums and parks to craft and musical entertainment.
We understand that top quality care and support can only be delivered by well trained, kind and caring staff. Hence we recognise our staff as our most valuable asset, and we invest significantly in their development, both as individuals and as effective teams.
Examples of this include having our own dedicated training manager, who provides training and coaching to the staff team to ensure staff can provide the highest standards of personalised care and support.
We know the importance of health and nutrition and ensure that healthy menu choices prepared by our resident chef are always available.
We also link closely with local community services including NHS primary and specialist community care services, working in effective partnerships with professional colleagues to best meet your care and support needs.