Celebration at Riversway

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Staff at Riversway Nursing Home held a 'drop-in' celebration following positive feedback from a recent CQC inspection.


The CQC recently rated Riversway’s services as ‘Good’ and to mark the result, a celebration with cakes and dancing to party music was held for staff to thank them for their hard work.


Director of Operations, Jan Wilkins personally congratulated all the team whilst sampling the cakes and joining in with all the fun.


Mama Bear’s ‘cubs’ visit Riversway

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Children from a Bristol day nursery visited Riversway recently as part of a new arrangement with us.

Mama Bear’s, part of a family-run childcare organisation based across the South West, stopped by with a group of youngsters to pay us a visit.

It’s lovely to have the children visiting every week as part of the newly-arranged regular visits, and the residents really look forward to seeing them – and singing with them. The smiles on everyone’s faces were heartwarming to see!

Thanks to everyone who stopped by and we’ll see you again soon.


Jan named Director of Operations for Bristol nursing home

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Jan Wilkins, General Manager of Riversway Nursing Home in Bristol, has been promoted to a strategic role which will see her lead the service’s growth in the region.


Jan, who has been with the home for more than six years, steps up to become Director of Operations for the Crews Hole Road home.


Since she joined the home, she has steered Riversway to success, winning awards and undergoing expansion of services to meet modern care needs.


In her new role, Jan will continue to lead Riversway, overseeing a strong management team responsible for the home’s day-to-day running, and developing and delivering a complex care offering to match changing requirements of residents.


She said: “Since I joined Riversway I have been able to work with the team here to achieve many of our aims – the services we offer have been developed and the home itself has undergone improvements and refurbishments, which are ongoing now.


“We have developed a great reputation in Bristol, and the work of the home and its staff has been honoured with a number of awards including most recently one of our nurses being named the region’s dementia carer of the year.


“Springhill Care Group and its management have given me fantastic support to develop Riversway and I’m looking forward to continuing the great progress we’ve made.”


Lisa named South West’s dementia carer of the year

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A staff member at Bristol’s Riversway Nursing Home has scooped a major award for the quality of the care she provides.


Lisa Hodge-Dean, a nurse at the home, was named the winner of the Dementia Carer award at the Great South West Care Awards.


Following her win, Lisa will now attend a national competition, set to take place in March next year.


Jan Wilkins, Director of Operations at Riversway Nursing Home, part of the national Springhill Care Group, said: “We’re all extremely proud of Lisa and delighted her hard work has been recognised in this way.


“Dementia care is such an important part of the work our nurses and care staff provide, and we pride ourselves on being at the forefront of care. Lisa is a much-loved member of staff who always goes the extra mile for those she supports.”


Meanwhile, Springhill Care Group came sixth in its category in the recent Investors in People awards held in London.


The group was shortlisted for the Gold Employer of the Year category, for businesses with between 250 and 4,999 staff, and ultimately made it to the top ten alongside a selection of major international companies.



To view more photographs on our Facebook page, please click HERE



Global recognition for Springhill Care Group

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The work of Springhill Care Group has been recognised on the international stage.


The Accrington-based group, which operates homes in Lancashire and Bristol, was shortlisted for the International Investors in People awards after becoming one of only six care providers in the country to achieve the coveted Investors in People Gold against the new sixth generation standard, in January 2017.

The Awards provide the opportunity to benchmark against high performing organisations globally and recognises the people and teams that make the difference every day, highlighting excellence from across the Investors in People global community.


This year the 12 award categories focused on the main elements of what it means to be an Investor in People, from Excellence in Leadership and Management, to Excellence in Social Responsibility to Leader of the Year and Best Newcomer.


Springhill competed for the title of Gold Employer of the Year, for organisations with 250-4,999 staff, drawn from Investors in People holders from around the world.


Other finalists included Lancashire-based luxury holiday park Ribby Hall and the award-winning construction company, Beard.


Ultimately, Springhill Care Group was chosen in sixth place for the award, with Vision Labs Ltd, part of the Specsavers Group, winning first place.


Ken Nolan, founder and chairman of the Springhill Care Group, said: “We’re thrilled to be recognised globally and to appear alongside some fantastic, household name companies.


“At Springhill Care Group we understand our greatest assets are our people, and we’re keen to ensure that our staff are supported in every way we can.”


Paul Devoy, head of Investors in People, said: “This year’s Investors in People Awards were the biggest and best to date. It was fantastic to see so many worthy organisations nominated for outperforming in their sector, demonstrating great people management practice and a commitment to staff development.”



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Contact Us

Contact : General Manager - Jan Wilkins

Riversway Nursing Home
Crews Hole Road, St. George
Bristol, BS5 8GG

Tel: 01179 555758
Fax: 01179 540145
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Call Us: 01179 555758


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