Testimonials
Below are some extracts taken from some of the many letters and cards received at Riversway, these can be viewed at the Home.
“We would like to say how grateful we are for looking after our Dad who was very special to us to be able to walk away and know he was getting the best care and attention we could wish for, it was of great value to us as a family, there was not one of your staff who did not show Dad respect and care.” M, S, K & family
“Thank you so much for the outstanding care you gave… She really thought of Riversway as her Home. She lived with you for 7.5 years ….. she enjoyed chatting to you all… she enjoyed all the activities, especially going out on trips in the minibus. Special thanks to Georgina, Viv and Elaine, who Mum regarded as her friends as well as her carers. You all did way above the call of duty and we appreciated that.” Mr J & KF
“I am one of the nieces of WW and I wanted to put on record how delighted I was with the input of the whole Riversway team during this week of her 104th birthday. I have been very happy with the care given to P and W since they arrived at Riversway last October, but was really impressed with the way every member of staff helped such an extremely old lady to enjoy her birthday.” Mrs FA Parrett
“I would like to thank you for the wonderful care you gave Mum during her five years with you….. she was very happy at Riversway and looked upon it as her Home..” M & D
“First impressions are always important and as the front line of Riversway you give an excellent impression. The entrance into Riversway and the welcome into reception are always good. Whether it was our initial visit to view Riversway or our later regular visits we were always welcomed with a smile and a greeting.” Riversway has a wonderful ambience and this commences immediately on entrance.” VL & JP
